Naturally, it's missing some of the more advanced features, but if your budget is a concern, you can't do much better than Counterpath Bria Teams particularly if you're a small business. It includes a range of features specifically designed for business users, and can be deployed within an enterprise environment.Ĭounterpath Bria Teams is easily the most affordable service on the list even if you opt for the higher tier plan that includes web conferencing which makes it an obvious competitor. Up to 20 users on the cheapest plan, unlimited after thatĬounterpath Bria Teams is a carrier-grade SIP softphone application for Windows, Mac, and iOS/Android devices.The top tier plan, Ultimate, is $49.99 per month for unlimited users, unlimited conferencing, unlimited storage, 24/7 support, and all the advanced features and reporting an enterprise would need. The Essentials plan starts at $19.99 per month for 20 users‘ access, and includes unlimited calls within the US/CA, unlimited business SMS, voicemail-to-text transcription, messaging, and document sharing. The prices discussed below are based on two to 19 users when paid annually, because prices decrease for 20-99 users and then again if you're buying for 100 or more users. The Pro+ Glip plan adds advanced analytics, 10GB of cloud storage for recordings, and some pre-built business integrations for up to 200 participants, for $14.99 per user per month.įor a more rounded business communications experience, RingCentral Office is available in four plans Essentials, Standard, Premium, or Ultimate.
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The free Glip plan provides unlimited meetings with up to 100 participants, and for up to 24 hours. Glip works seamlessly with other RingCentral functionality, and competes with the best video conferencing platforms on the market. If you hadn't heard, RingCentral Glip is the newest addition to RingCentral's product lineup, and the one to choose if you're primarily looking for video calling across remote working circumstances as an alternative to Zoom. There are voicemail-to-text and voicemail-to-email options, and you can even listen to your voicemails inside your web browser. RingCentral lets you switch devices during a call, as well as access files and add guest users – all of which are super useful and make the overall call experience smoother. And with a 4.2-star average customer rating across the App Store and Play Store, it seems most users would agree with us. The app is bound to improve your team's communication and collaboration, and is worthy of the top spot on this list. It's fair to say there are a lot of great softphone apps, and your company may have particular needs that don't fit well with RingCentral – but you'll only find out which ones will best suit your business if you compare the top providers. Acrobits Cloud Softphone – best for customizability.Cisco Jabber – best for large businesses.Counterpath Bria Teams – best for affordability.8×8 Softphone App – best for easy setup.RingCentral Office – best overall softphone app for businesses.Plus, given its dual functionality with the company's video conferencing service, RingCentral Glip, businesses can stay in touch with their teams no matter where they are – so it tops our list: This is due to its large features catalog, many helpful integrations, and several reasonable price points, no matter the size of your business. Our research shows that RingCentral provides the best softphone app for businesses.
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